Refund policy
Every product sold by Retropia is “sold as is”. Accordingly, Retropia does not accept refunds, returns or exchanges for Orders. In the rare event that your product is significantly not as described please reach out to us.
Please note that we issue a refund only if the item you ordered is out of stock and we can no longer fulfill it.
Warranty - As these are pre-owned products, none of our products come with a warranty unless specifically specified. If your product is not functioning as described when received please contact us immediately and we will offer an exchange or refund.
If your product or any part of your product stops working after 14 days of delivery we are not liable.
We do not provide replacement batteries, chargers or memory cards.
CANCELLATION:
Our fulfillment process begins immediately after an order is received, so we are unable to accommodate cancellation requests. All confirmed orders will be subject to our standard return policy. In the event that an item becomes unavailable, Retropia reserves the right to cancel your order or items within your order at any time. We will provide a full refund, back to your original form of payment. You will be notified via email of any orders or items we cannot fulfill and have refunded.
Unfortunately, we cannot accept returns on sale items or gift cards.